GENERAL STANDARD TERMS AND CONDITIONS OF SALE FOR END USER CONSUMERS

These conditions apply to the sale and purchase of goods, when you are purchasing such goods as an end user consumer directly from John Page Trailers LTD

Contract Formation

Website/Telephone/Email/Mail Orders/In Person

Where you have ordered the goods via the website, by telephone, by mail order or by sending us an email, your order is an offer by you to us to purchase the goods subject to these conditions. The issue by us of our order acknowledgement will constitute our acceptance of your order.

Contract

The contract for the sale by us of the goods to you (the consumer) is formed when we issue our order acknowledgement or invoice to you (whichever is applicable).

Cancellation & Returns

There will be a 10% handling fee against cancelled and returned orders and items.

(a) If the goods are to be made to your specifications or to be customised, once the Contract has been formed you may not cancel the Contract or change the goods.

(b) In all other cases, you may cancel the Contract or your order by giving us notice in writing to the address set out at the top of these conditions or by email to sales@johnpagetrailers.co.uk at any time on or before seven working days from the date of delivery by us or collection by you of the goods. You will be responsible for the cost of returning the goods to us or the cost of our recovery of the goods. You are under an obligation to ensure that, pending return or recovery, you take reasonable care of the goods and that they are returned to us in the same condition as when they were delivered to or collected by you. You will be responsible for the cost of returning the goods to us

Delivery and Risk

We will charge you for the cost of delivery at our standard rates applicable at the relevant time; and any delivery dates provided by us will be estimates only and you will not be entitled to refuse to accept late delivery or treat late delivery as a breach of contract by us.

If collecting the goods from our premises specified above you must collect within ten (10) days of the date in which we notify you that the goods are ready for collection.

If you are unable to collect or take delivery of the goods (as the case may be) on the relevant date, we may agree to postpone collection or delivery provided that you agree to pay any storage and insurance cost incurred by us as a result. If we agree to store the goods, they will be stored at your risk and we shall not be liable for any theft, loss or damage to the goods during that time.

Ownership Of The Goods

Ownership of the goods will pass to you once we have received payment in full in cleared funds of the price together with any delivery charges which may be payable by you.

Should you:
a) Become insolvent prior to payment in full in cleared funds of the Price and delivery charges without prejudice to any other remedies to which we may be entitled whether under these conditions or at law, we or any person authorised by us shall have the right to enter upon your premises to repossess the goods and you hereby irrevocably authorise us and/or our authorised representative to enter upon your premises for such purpose.